Financial Hardship Assistance
Financial Hardship Assistance

Financial Hardship Assistance

Financial Hardship Assistance

Ratepayers, residents, businesses, community groups and clubs experiencing financial hardship may be eligible for the City's Financial Hardship Assistance.
Last updated on: 06 March 2026

Financial hardship

City of South Perth ratepayers, residents, businesses, community groups and clubs experiencing financial hardship may be eligible for the City's financial hardship assistance.
Financial hardship means that a person or organisation is experiencing difficulty in meeting their financial obligations. They have the intention but not the financial capacity to pay debts owed to the City.

Types of debt

Financial hardship assistance is available for debts owed to the City including:
  • Rates, Emergency Services Levy (ESL), underground power network charge and connection fee, waste service charge and other fees and charges.
  • Leases, licences and rentals.
  • Self-supporting loans.
  • Other debts such as underground power or sundry debts.

Assistance measures

Temporary financial hardship assistance measures may include:
  • A reduction in debt repayment amounts.
  • Deferring payments for a specified time.
  • A reduction or elimination of penalty interest for a specified time.
  • The suspension of the debt recovery process.

Applying for financial hardship

To apply for financial hardship, please submit an application below. Financial hardship applications are valid for three months. If you continue to experience financial financial hardship at the completion of the three months, the City will require a new application to be submitted along with the applicable supporting documentation.
Your Property ID (located top right of your rate notice) must be entered on the form. If you do not have your Property ID, please contact the City on 9474 0777.

Supporting evidence

Please attach the following supporting evidence to your application (dependant on circumstances):
  • Unemployed - please provide a statutory declaration confirming loss of job or reduction in income and proof of Centrelink benefits inclusive of Job Seeker payment.
  • Income has been reduced - please provide a letter from employer advising of decrease of hours and/or loss of employment.
  • Unable to work due to physical or mental health diagnosis - please attach medical certificate/medical evidence confirming inability to work.
  • Other - please provide details on the application, including attaching any supporting evidence if available e.g. letter from a Financial Counsellor or copy of hardship letter from mortgagee or superannuation fund.

Anonymous requests

This type of request cannot be anonymous.

Raise a request

  • To apply for financial hardship, complete the financial hardship form below.
  • An officer will respond within 10 business days.