Assisted Bin Collection Service
Assisted Bin Collection Service

Assisted Bin Collection Service

Assisted Bin Collection Service

Requesting door collection service on bins
Last updated on: 24 January 2024

Assisted bin service

A gopher door collection service is for residents who are unable to physically move their bins to and from the kerbside due to incapacity, disability or illness.

How does it work?

  • A collection driver will wheel the bins out and return them to an agreed location on the resident's property.
  • The assistance service is provided at no additional cost.
Note - bins will need to be in an accessible location on the property.

How to apply

  • Submit a request below along with a letter from your medical professional stating that you are unable to place your bins on the verge for rubbish collections.
  • An officer will review your request and contact you to discuss the bin pick up location.

Anonymous requests

Your contact details are required to apply for this service.

Raise a request

  • To request a bin collection service, please raise a request below.
  • Attach the required medical information. 
  • Our Waste team will contact you to discuss the bin pick up location.