City of South Perth - Missed Bins

Missed Bins

Reporting missed bins, or bins that were only partially emptied.

Last updated on: 23 July 2025

In this article

Bin collections days
Why was my bin missed?
Bin partially emptied
Heavy bins
Contaminated recycle bins
Bin collection guidelines
Anonymous requests
Raise a Request

Bin collections days

The City collects rubbish and recycling from your property on scheduled collection days.
To find out your next collection date, refer to our See What's Near Me page and use your address to search for upcoming collection dates.

Why was my bin missed?

There are a number of reasons why your bin may have been missed, including:

bins not out before 6am on the day of service
bin is heavy (greater than 70kg)
items are protruding from the top of the bin
foreign matter or contamination in bins
obstructions

Bin partially emptied

On occasion, your bin may only be partially emptied.
Be careful not to compact waste in your bin as it may get stuck when picked up by waste collection trucks.
If this has occurred, you can raise a request below.
Please ensure you loosen the waste prior to raising a request.

Heavy bins

Heavy bins will not be recollected until the excess weight e.g. sand, rubble etc. is removed to reduce the weight of the bin.

Contaminated recycle bins

Recycle bins that contain non-recyclable items will not be recollected until all contaminated items have been removed.

Bin collection guidelines

Please place your bins out on the verge by 6am on the day of your collection.
The bin should be one metre from the kerb with the wheels nearest your house. If it is also your recycling day, please make sure the bins are at least half a metre apart so the collection trucks can lift and empty them easily.
Ensure you have followed the Kerb Side Collection guidelines for information on what can and can't go into the bins. Foreign items in bins may result in missed collections.
Please keep footpaths clear and ensure bins are clear of obstructions (e.g. bins should not be under tree canopy and need to be away from parked vehicles, walls or lamp posts).
Each bin must not weigh over 70kg.
Do not over fill bins or place foreign items in them. Lids need to be able to be closed.
Once your bin is emptied please return bins to your property as soon as possible.

Anonymous requests

This type of request cannot be anonymous.

Raise a Request

Please resolve any issues mentioned in the Why was my bin missed? section before reporting your missed bin below.
Your bin/s will be collected within the next 24-48 hours.

Friday collection day

If your normal collection day is a Friday, the recollection day will be the following Monday or Tuesday. If you bring your bin in over the weekend, please ensure it is on the verge again by 6am the following Monday.

Report Missed Bin or Bin Partially Emptied

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