City of South Perth - Missed Bins

Missed Bins

Reporting missed bins, or bins that were only partially emptied.

Last updated on: 24 January 2024

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Bin collections days

The City collects rubbish and recycling from your property on scheduled collection days
To find out your next collection date, refer to our See What's Near Me page and use your address to search for upcoming collection dates.

There are a number of reasons why your bin may have been missed, including:

On occasion, your bin may only be partially emptied
Be careful not to compact waste in your bin as it may get stuck when picked up by waste collection trucks
If this has occurred, you can raise a request below
Please ensure you loosen the waste prior to raising a request.

Heavy bins will not be recollected until the excess weight e.g. sand, rubble etc. is removed to reduce the weight of the bin.

Recycle bins that contain non-recyclable items will not be recollected until all contaminated items have been removed.

Please place your bins out on the verge by 6am on the day of your collection
The bin should be one metre from the kerb with the wheels nearest your house. If it is also your recycling day, please make sure the bins are at least half a metre apart so the collection trucks can lift and empty them easily
Ensure you have followed the Kerb Side Collection guidelines for information on what can and can't go into the bins. Foreign items in bins may result in missed collections
Please keep footpaths clear and ensure bins are clear of obstructions (e.g. bins should not be under tree canopy and need to be away from parked vehicles, walls or lamp posts)
Each bin must not weigh over 70kg
Do not over fill bins or place foreign items in them. Lids need to be able to be closed
Once your bin is emptied please return bins to your property as soon as possible.

This type of request cannot be anonymous.

Please resolve any issues mentioned in the Why was my bin missed? section before reporting your missed bin below
Your bin/s will be collected by close of business, the next business day or alternatively you will be contacted to advise when the truck will return for collection.

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