Verge Side Collection Queries
Verge Side Collection Queries
Verge Side Collection Queries
For queries relating to bulk green and hard waste collections.
Last updated on: 24 September 2024
Verge collection dates
- The City provides one hard waste and two green waste verge side collections per year
Timeframes
- Items for the green and hard waste verge collection must be placed neatly on the verge by 7am on the scheduled start date for your area (including public holidays)
- Waste should be put out no earlier than one week before the collection commencement date.
Delays or unforseen circumstances
The City endeavours to collect the verge material during the week advertised, however it may carry over into the following week due to delays or unforeseen circumstances.
No verge collections
The City does not collect from:
- vacant lots
- commercial properties
- rights of way and
- reserves or parks.
Items not collected
If some or all of your items have not been collected, then the following reasons may apply:
- Your items were not out on time
- Collection included contaminated waste or
- Collection exceeded three cubic metres.
Multiple collection trucks
To ensure the maximum amount of waste is recycled, different trucks are allocated to specific items, therefore some items may be collected at different times during the week of collection for the area.
Our Verge Side Collection page includes information on green and hard waste collection requirements.
Obstructions/safety issues
If the bulk verge collection is creating a safety issue or causing an obstruction, then you can report this below. Examples of obstructions include:
- glass on the verge as part of the collection (contaminated waste that is a safety issue) and
- large pile obstructing view.
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