eRates Enquiries
eRates Enquiries
eRates Enquiries
For enquiries relating to eRates.
Last updated on: 11 November 2023
Register for eRates
- Register for eRates to receive future rates notices and instalment reminders by email. Rates notices and instalment reminders will be delivered direct to your inbox and you can choose to pay with any of the payment options available.
- It is the responsibility of the applicant (owner or Managing Agent) to advise the City of any change to the email registered. If the email is undeliverable the City will remove the registration and hardcopy notices will be issued.
- Have your assessment number from your current rates notice handy when you register.
Registration issues and queries
To report an issue with your eRates registration, or to query the registration process/details, please raise a request below.
Managing agents
- eRates registration is available to property owners and registered managing agents only.
- If managing agents are not registered against the rates assessment then a request is required to provide copy of Agreement. Until the Agreement is received eRates registration is null in void.
Anonymous requests
This type of request cannot be anonymous.
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